When the pandemic ended, many restaurateurs planned to reduce dining space, invest in AI and other technology, and commit to improving the drive-thru experience. A recent QSR report showed that drive-thrus are impressive revenue generators, and the locations they studied offered an 88 per cent upsell rate to guests. Along with raising revenues, technology-enabled drive-thrus […]
Charcuterie boards were the start of a trend that has evolved into several different variations. Projected to grow in popularity by 25 per cent in the four years following 2022, charcuterie boards have made grazing platters of all sorts trendy – from butter boards and beyond. As post-pandemic diners are looking to connect, all different […]
As takeout and delivery remain popular options for diners, top trends are emerging that operators can capitalize on as they try to boost sales and engage off-premise customers. From technology to sustainability, timing, and delivery, off-premise dining can be a successful revenue generator for restaurants that get it right. Technology AI has emerged as an […]
As the cost of food continues to rise, Canadian diners are adapting their habits and employing creative strategies to stretch their dining dollars. Lightspeed Commerce Inc. has released the results of its recent study, including over 7,500 global dining consumers, to reveal some interesting insight into these evolving trends. In this survey, Canadians weigh-in on […]
Consumers are looking to connect with businesses that align with their values and sustainability is top of mind for many diners who want to see greener practices from their favourite restaurants. Studies show that 66 per cent of consumers take sustainability into consideration when making a purchase, and diners are willing to pay up to […]
Sustainability continues to be top of mind in the foodservice industry from using greener products to limiting waste to innovation in environmentally-friendly packaging. Some QSRs are making strides to provide customers with the sustainable solutions they are looking for, paving the way for even more improvement in foodservice sustainability. RELATED: Meeting sustainability goals with a […]
Are you planning a Mother’s Day celebration at your restaurant? Research shows over half of Canadians (51 per cent) plan on dining out for Mother’s Day this year so it’s a great time to get people in and raise revenues. Mother’s Day brunch is a classic way to celebrate our favourite moms, bringing together families […]
By Brittain Brown There’s been a noticeable change in consumer habits across Canada in the post-pandemic landscape. Fueled by a rise in ghost kitchens, third-party delivery apps, and surging inflation impacting supply chains, we’ve seen the emergence of a new consumer archetype: the “hermit consumer,” marked by those who prioritize comfort and convenience by ordering […]
As off-premise dining stays popular among consumers, operators can differentiate themselves and raise the bar on the customer experience with a better online ordering system. According to TouchBistro’s 2024 Diner Trends Report, 31 per cent of Canadians are ordering delivery and takeout every week, and that’s up from 25 per cent in 2022. Today, online […]
Even as dine-in traffic continues to pick up, demand remains high for off-premise dining. From delivery to drive-thru, studies show that 43 per cent of full-service restaurants accounted for more off-premise business in 2023 than five years ago, and 26 per cent of operators plan to add more options to their off-premise offerings this year. […]
