By Brittain Brown Restaurants are grappling with a unique set of challenges – the confluence of inflation, winter weather, and the post-holiday lull creates a perfect storm, leaving many establishments feeling the financial pinch. Amidst the struggles, this is a chance for restaurateurs to think outside the box and find innovative ways to attract customers […]
By Graham Campbell As restaurants across Canada continue to rebound from the pandemic, fewer Canadians are dining out amidst inflation and soaring interest hikes. Restaurant operators are left worried about the rising cost of food and supplies and how much of this burden they can reasonably pass onto customers. With nearly half of Canadian restaurants […]
With takeout and delivery still more popular than dine-in restaurant visits, customer tastes have shifted this past year, with consumers embracing unlikely food pairings and strong flavours for their off-premise orders. Food delivery order revenue is expected to grow at an annual rate of 12.3 per cent until 2027, so it’s a market worth examining […]
We’ve seen so much change in the foodservice industry in the last few years, what does 2024 bring to the table? As the industry continues to recover, the labour market grows, and supply chain disruption slows, the competition will be fierce for restaurants to win over customers, boost loyalty, and build up the bottom line. […]
Off-premise dining remains a fan favourite for consumers, with dining out remaining only slightly more popular. In fact, 58 per cent of consumers have ordered delivery in the last month, compared to 62 per cent who have dined in a restaurant. The frequency of ordering has increased, too, with 51 per cent of Canadians ordering […]
Just as the holiday season approaches, restaurants are seeing an uptick in catering requests from their customers. Although the demand for catering has been recovering steadily since the pandemic, some restaurant chains have seen as much as a 43 per cent increase in this sector over last year. As restaurants get ready to add catering […]
In the last few years, off-premise dining has become so popular, but these days, pickup is surpassing delivery for diners. As prices continue to remain high, this shift could be a result of consumers watching their wallets, attempting to save a few dollars by skipping the delivery fees. Because restaurants don’t typically add a charge […]
As the weather starts to turn, we are reminded that back-to-school is around the corner, so how can your restaurant attract families at this time of year? Fall often brings a hectic schedule for families, so it’s time to sharpen your pencil to create something that will attract diners to your restaurant. A new start […]
Diners love desserts! In fact, Datassential’s latest report shows that 95 per cent of people have had sweets within the last week, and 63 per cent of consumers have indulged within the last 24 hours. This course, of course, is not a new concept, but 45 per cent of operators saw a rise in dessert […]
Customers are always looking for better, smoother, and faster restaurant experiences and that applies to their off-premise dining, too. As the landscape focuses even more on convenience, restaurants will need to decide on a delivery system that offers the best customer experience. According to Paytronix, both first-party and third-party options offer benefits for restaurants and […]
