As we move into 2025, what are consumers looking for from their favourite restaurants? Studying diner preferences allows restaurateurs to tailor their menus and create memorable experiences that resonate with their customers, building profit margins, increasing traffic, and growing customer loyalty. Health and wellness Research from Open Table suggests that diners are most concerned with […]
How will the threat of tariffs, changing immigration, and shifting consumer spending affect the foodservice industry this year? Experts are optimistically predicting adding 200,000 new jobs in 2025, with a .8 per cent industry growth in the first quarter of the year, but that growth is expected to slow as the year progresses. While nine […]
Many QSRs have experimented with value offers in recent months, some targeted at increasing traffic and some designed to up loyalty membership. As competition continues to rise in attracting and retaining consumers, December’s value-centric offers helped end the year on a high note, while others are launching new LTOs to get a jump on the […]
By Sander Meijers Running a high-volume restaurant is no small feat. The number of orders, diverse customer preferences, and the need for impeccable service can create a whirlwind of challenges. Despite the economic pressures induced by recent inflation and reduced customer spending, the question arises, how are some establishments soaring while others falter? The secret […]
Value, technology, and sustainability were hot topics this year, as diners continue to watch their pennies. This fall saw many QSRs creating value meals and offering LTOs to compete in this space, many extending those deals as momentum grew, along with adding technology to improve operations and help address some of the labour shortages into […]
As competition remains fierce in the foodservice industry, some convenience stores are stepping up their efforts to attract more customers in the prepared meal space. Competing mostly with QSRs, many c-stores have added quick, hot and cold grab-and-go meals as part of their offering, and some have even included a drive-thru option for added convenience. […]
By Jacob Mancini With the arrival of fall, many restaurant owners are preparing for a familiar challenge: a decline in customer traffic. This year, however, that challenge feels even sharper, with economic pressures like increased interest rates, higher operating costs, and inflation compounding the typical seasonal decline. Traffic is slowing down across the board because […]
Competition in the foodservice industry continues to grow as grocery and convenience stores add value meals to try and expand their customer base. With 75 per cent of consumers skipping meals in favour of snacks, there is an opportunity for convenience stores to grow their market share by targeting these customers. According to Food Business […]
The consumer perception of value has not shifted all that much, but smaller budgets and rising prices have made it a top priority for restaurant diners. Consumers still want to dine in their favourite restaurants, but they are looking for more for their money when they visit. In 2024’s Q1, 52 per cent of consumers […]
Today’s consumers are looking for more value and a better dining experience. Eatertainment is a growing trend combining food and drink with entertainment, providing guests with a fun and memorable experience. Studies show that 76 per cent of consumers would rather spend money on eatertainment than on material items, incentivizing operators to up their game […]
