Essential resources for restaurateurs

By Dawn Castell As restaurant owners navigate the dynamic landscape of the food service industry, access to comprehensive resources is essential for optimizing operations, enhancing customer experiences, and driving profitability. From streamlining order processing to managing inventory and marketing efforts, leveraging the right tools and support systems can empower restaurant owners to thrive in a […]

Most diners want QR codes as a long-term payment option

Restaurant operators, staff, and patrons have embraced increased technology over the past couple of years, both by preference and necessity. QR codes, which had existed prior to the pandemic but have surged in prominence since 2020, look like they’re here to stay. At first, part of that motivation was an early belief that COVID-19 spread […]

A case study in the value of technology: The Captain’s Boil

By Andy Huang From the COVID-19 pandemic to staff shortages and supply chain issues, it has been a rough couple of years for the hospitality industry. Restaurateurs looking to expand operations may be hesitant — but with the help of one key ingredient, this dream can become a reality. At seafood chain The Captain’s Boil, […]

Is tech the key to solving the restaurant labour crisis?

By Laurent May Overall, the state of Canada’s labour market is looking good, which points to an economy on the rebound from the worst impacts of the COVID-19 pandemic. In September, according to recent figures from Statistics Canada, employment reached pre-pandemic levels for the first time. This is great news in general, but a closer […]

New Lightspeed Restaurant platform launches in North America

Lightspeed Restaurant, a unified hospitality commerce and point-of-sale (POS) platform, has launched in Canada and the United States as a new solution for foodservice operations. Recognizing that indoor dining traffic is resurgent amid fundamentally altered conditions and business needs, Montreal-founded Lightspeed has collaborated with the likes of Upserve, Gastrofix, Kounta, and iKentoo to offer a […]

Outlasting the pandemic: How tech is helping restaurants evolve

By Mo Chaar As restaurants grapple with ongoing closures throughout the pandemic, it’s clear that dining as we know it might never be the same. Bans on indoor dining in provinces like British Columbia have been detrimental as businesses watch Ontario’s restaurant industry with bated breath, which has already been set back more than $100 […]

Square for Restaurants launches in Canada to help recovering industry

Resilience has been the backbone of the Canadian food and beverage industry in recent months, as it adapts to COVID-19 restrictions. Now, restaurants across Canada can leverage the power of even more Square tools to their advantage and ever-changing needs. Launching in Canada, Square for Restaurants is an all-in-one specialized point of sale that brings […]

PayFacto acquires Posera Ltd. and Resto Finances Inc.

Press Release MONTREAL – PayFacto Payments Inc. (“PayFacto”), a leading payment solution provider, announced the completion of the acquisition of Posera Ltd. (“Posera”), and Resto Finances Inc. (“Resto Finances”). With these acquisitions, PayFacto moves into a payments and technology leadership position in the hospitality industry across North America, Europe and the U.K. PayFacto acquired Posera, […]

Koomi POS partners with Helios for installation and support for its restaurant customers across North America

Press Release Koomi announces its strategic partnership with Helios Retail Consulting Ltd. as their go-to-market partner for all on-site installation, support, setup and customer success for North America. “As Koomi expands its reach across North America in its offering to quick-service restaurants, Helios brings great value to offer on-site support to ensure that customers have […]