The hidden payment-security gaps in a modern restaurant tech stack

By Chris Brown It’s safe to say that modern POS technology has made ordering, fulfilling, and payment handling more efficient for restaurant owners. However, despite all the positives that a modern tech stack can bring to hospitality businesses, it can also create payment security gaps if poorly managed. Even the smallest of threats can hit […]

Improving restaurant technology

By Madan Kanala The restaurant industry is experiencing a technological revolution, with advancements transforming how businesses operate and interact with customers. To stay relevant and competitive, technology solution providers must tailor their products to meet the unique needs and challenges of the restaurant sector. Here are some of the vital changes that technology providers should […]

Harnessing data analytics for smarter restaurant supply chain management

By Nick Fryer Whether you’ve been running your restaurant for decades or you’re just getting started, supply chain management can be a challenge. How can you determine what’s driving sales or how to optimize your operations? The answer is data analytics. Operators need to explore the intersection between data and supply chain management to learn […]

Hit a home run with your Father’s Day promotional strategy

By Mo Chaar There are approximately 8 million fathers in Canada, and while dining out for Father’s Day isn’t quite as popular as Mother’s Day, restaurants still saw a 22 per cent increase on the occasion last year. As people celebrate the father figures in their lives, the holiday presents an opportunity for restaurant owners to tap […]

Essential resources for restaurateurs

By Dawn Castell As restaurant owners navigate the dynamic landscape of the food service industry, access to comprehensive resources is essential for optimizing operations, enhancing customer experiences, and driving profitability. From streamlining order processing to managing inventory and marketing efforts, leveraging the right tools and support systems can empower restaurant owners to thrive in a […]

Most diners want QR codes as a long-term payment option

Restaurant operators, staff, and patrons have embraced increased technology over the past couple of years, both by preference and necessity. QR codes, which had existed prior to the pandemic but have surged in prominence since 2020, look like they’re here to stay. At first, part of that motivation was an early belief that COVID-19 spread […]

A case study in the value of technology: The Captain’s Boil

By Andy Huang From the COVID-19 pandemic to staff shortages and supply chain issues, it has been a rough couple of years for the hospitality industry. Restaurateurs looking to expand operations may be hesitant — but with the help of one key ingredient, this dream can become a reality. At seafood chain The Captain’s Boil, […]

Is tech the key to solving the restaurant labour crisis?

By Laurent May Overall, the state of Canada’s labour market is looking good, which points to an economy on the rebound from the worst impacts of the COVID-19 pandemic. In September, according to recent figures from Statistics Canada, employment reached pre-pandemic levels for the first time. This is great news in general, but a closer […]

New Lightspeed Restaurant platform launches in North America

Lightspeed Restaurant, a unified hospitality commerce and point-of-sale (POS) platform, has launched in Canada and the United States as a new solution for foodservice operations. Recognizing that indoor dining traffic is resurgent amid fundamentally altered conditions and business needs, Montreal-founded Lightspeed has collaborated with the likes of Upserve, Gastrofix, Kounta, and iKentoo to offer a […]

Outlasting the pandemic: How tech is helping restaurants evolve

By Mo Chaar As restaurants grapple with ongoing closures throughout the pandemic, it’s clear that dining as we know it might never be the same. Bans on indoor dining in provinces like British Columbia have been detrimental as businesses watch Ontario’s restaurant industry with bated breath, which has already been set back more than $100 […]