How operators are handling today’s labour challenges

Post-pandemic labour shortages have plagued the industry, continuing to pose a challenge to restaurateurs. From hiring to retention, many operators are struggling to meet their targets while delivering on diner expectations. A recent study by 7Shifts reveals the costs and challenges that operators are facing in today’s marketplace, including food inflation (listed as the top […]

Consumer spending and restaurant dining

Many Canadian consumers are focused on value these days, as costs continue to rise almost across the board. For 71 per cent of consumers, cost is more of a factor this year than last year as they decide whether or not to dine out, according to a new survey released by Square and commissioned by […]

Technology’s role in safeguarding the restaurant experience

By Alex Thalassinos Between rising costs, supply chain issues, and shifting consumer preferences, restaurant operators are juggling a lot right now. With ongoing global trade tensions and economic uncertainty, keeping costs under control while delivering quality guest experiences has never been more challenging. As operators go back to the drawing board, smart technology solutions are making […]

4 ways technology can lower your restaurant costs

By Rebecca Barnatt-Smith As restaurant technology continues to evolve, today’s tools are helping operators to better manage costs with improved efficiency, organized labour, and seamless guest experiences. While most restaurants have implemented processes for best performance, have you explored alternative strategies that can help you to improve your bottom line while maintaining a high quality […]

Predictive technology transforms restaurant operations

By Madan Kanala In the fast-paced world of restaurant operations, downtime can lead to significant disruptions, lost revenue, and a tarnished reputation. When critical equipment like ovens, refrigerators, or dishwashers fail, it can halt service, spoil food, and cause delays that frustrate customers. However, thanks to advancements in predictive technology, restaurant operators now have the tools […]

How high-volume restaurants can eliminate barriers to great customer experiences

By Sander Meijers Running a high-volume restaurant is no small feat. The number of orders, diverse customer preferences, and the need for impeccable service can create a whirlwind of challenges. Despite the economic pressures induced by recent inflation and reduced customer spending, the question arises, how are some establishments soaring while others falter? The secret […]

Robotics and customer-centric tech will empower restaurants in 2025

By Raymond Pan As 2025 approaches, the global food and beverage industry stands at a daunting crossroads on the quest for greater profitability and sustainable growth. Evolving consumer preferences, dwindling foot traffic, and soaring costs have created a landscape fraught with challenges yet brimming with potential. For FSR and QSR operators, thriving in today’s unpredictable […]

QSRs continue to evolve through 2025

Value, technology, and sustainability were hot topics this year, as diners continue to watch their pennies. This fall saw many QSRs creating value meals and offering LTOs to compete in this space, many extending those deals as momentum grew, along with adding technology to improve operations and help address some of the labour shortages into […]

QSRs update restaurant design for a better guest experience

As operators work to draw in customers and stand out from the competition, some QSRs are giving their restaurants a makeover, focusing on improving the guest experience with upgraded technology, streamlined operations, and updated design. Redberry Restaurants Canada will be opening new versions of remodelled Burger King restaurants in Etobicoke, North York, Sudbury, and Mississauga, […]

How AIoT systems differ from IoT systems for restaurants

By Madan Kanala In the fast-paced world of restaurant management, technology is evolving to meet the industry’s complex demands. Many restaurants already use IoT (Internet of Things) systems to improve operations, but AIoT (Artificial Intelligence of Things) is a newer advancement that takes things a step further. By combining AI with IoT, restaurants can gather […]