Restaurants adapt to address the long-term labour shortage

The foodservice industry has been fighting the ongoing labour shortage ever since they were allowed to reopen after the pandemic and many of them are preparing to struggle for the long haul. Last year, 25 per cent of restaurateurs were confident that the labour shortage would end in the next six months, however now, 90 […]

Foodservice today and tomorrow: looking ahead to a bright future

We’ve spent a lot of time in recent months looking back at the last few years, analyzing the journey, but now it’s time to look at how far we’ve come and ahead to a bright future. With the continued challenges of persistent inflation and labour shortages, it’s important for restaurateurs to get to know their […]

Is there an upside of inflation for restaurants?

Restaurants continue to struggle with food costs and labour shortages, but some experts are seeing inflation as a catalyst for positive change. David Hopkins, president of The Fifteen Group, sees the situation as a great opportunity for restaurants to tighten their operations and increase efficiency. Adjust pricing to address inflation “Restaurants have always had to […]

Technology helps address staffing shortages and inflation

As we continue to navigate staffing shortages and inflation, the hospitality industry is adopting technology tools to help deliver exceptional guest experiences. According to Lightspeed’s 2022 Global State of the Hospitality Industry Report, businesses are getting creative with tech solutions to stay afloat and get ahead.   Staffing shortages With 50 per cent of businesses […]

Vaulting the staffing hurdles to find a way forward

By David Hopkins The restaurant industry is facing a significant crisis: staffing. It’s a trend that has been particularly exacerbated over the last several months and, unfortunately, shows little sign of vanishing soon – foodservice operations across the country are struggling to find, hire, and retain staff. ​So, why is this happening, and what can […]

Will 2023 bring the foodservice industry closer to recovery?

As the foodservice industry continues to move towards a full recovery, restaurants are gearing up for a challenging 2023. Restaurateurs are not especially optimistic, with only 16 per cent expecting profits to increase and 50 per cent preparing to lose money next year. In an effort to boost bottom lines, over 30 per cent have […]

Automated scheduling is a must for your busy season

By Kris Edwards Restaurants and bars across Canada are prepping for a busy season in the face of many challenges, from labour shortages to the rising cost of ingredients like lettuce. In June 2022, there were 171,715 job vacancies in the foodservice industry, triple the amount of pre-pandemic levels. As a result, restaurant operators are […]

Restaurant staffing tips for the holidays

By Matt Parkin Restaurant staffing can be a challenge at this time of year. With the supply chain slowdowns, rising menu prices, and the holidays fast approaching, you can’t afford to have your restaurant understaffed. The problem is that the labour market is tight and unemployment is low so there isn’t a huge pool of […]

Restaurant catering picks up speed as employees return to work

As businesses continue to recover from the pandemic and employees return to work, the demand for restaurant catering is on the rise. According to ezCater, corporate catering booking sales were up 185 per cent last month over January 2022. That looks set to continue through 2023, too, as businesses resume in-person client meetings, book corporate […]

How effective scheduling can help reduce your restaurant costs

For restaurant owners, finding ways to cut costs amid ongoing labour shortages and inflation is the name of the game, and focusing on staffing and effective scheduling can put you in a position to protect your margins. Building a schedule means looking at demand, costs, wages, and availability. It’s a daunting task, but it’s better […]