Restaurant operators becoming more pessimistic about the future

The pain of the height of the pandemic may be behind us, but the trauma continues for foodservice. U.S. restaurant operators are getting less and less confident about the future of the industry, according to new data from the National Restaurant Association. A new survey from the association found that nearly half (46 per cent) […]

Restaurants can be guilty of overselling diversity, finds report

A new survey released on August 3 by the U.S. National Restaurant Association found that the restaurant industry has a far greater percentage of female entry-level workers than female executives — but restaurants don’t necessarily report that accurately. The National Restaurant Association Educational Foundation (NRAEF), the Multicultural Foodservice and Hospitality Alliance (MFHA), and the Cornell […]

How supply shortages impact menu engineering

Sustained supply shortages are just one of the challenges that still continue to plague restaurants in North America, and the effects of that crunch are felt in everything from menu prices and options to staffing. Anissa Mandell Chance, SVP of Supply Chain at Focus Brands, the parent company of brands including Schlotzsky’s, Cinnabon, Moe’s Southwest Grill, […]

18,000 US restaurants added outdoor dining since start of pandemic

Outdoor dining has been a lifesaver for many restaurants throughout the turmoil and the pain of the last two years of pandemic, and new data from Yelp suggests that around 18,000 businesses in the U.S. have newly listed outdoor dining as an attribute since the pandemic began. The total number of establishments listing outdoor dining […]

Restaurant gift cards set to be a popular stocking-filler

Customers have shown their loyalty to and support of local restaurants throughout the difficult circumstances of the pandemic, and that looks set to continue this holiday period. The U.S. National Restaurant Association estimates that nearly two-thirds of consumers hope to receive restaurant gift cards for presents this winter. New research from the NRA found that 62 […]

Outdoor dining demand has been driven up by Delta variant

New data from the U.S. National Restaurant Association has shown how the delta COVID-19 variant drove up the demand for outdoor dining. In a September 2021 survey fielded by the Association, 78 per cent of operators said their restaurant experienced a decline in customer demand for indoor on-premises dining in recent weeks, as a result […]

78% of US restaurants report decline in dine-in business

A new report from the National Restaurant Association suggests that the effects of the pandemic on US restaurants are far from over. According to new data, 78 per cent of US restaurants reported a decline in customer demand for indoor dining in recent weeks due to the rise of delta variant COVID-19 cases. In addition, […]

Delta variant affecting restaurant business, customers split on vaccines passports

As the long, long story of COVID-19’s effect on foodservice continues, the delta variant is wreaking havoc on restaurant business amid varying consumer confidence and mixed opinions on COVID-19 restrictions. Six out of 10 U.S. adults said they have changed their restaurant habits, according to a survey conducted by the National Restaurant Association Research Group. […]

Vaccination mandates: How to handle asking for proof

Updated September 16 Vaccination mandates are the topic on everyone’s lips right now. In Canada, numerous provinces beginning with Quebec and going on to include others such as B.C. and later Ontario and Alberta have either already introduced or have announced the implementation of vaccine certificates. This move, which has also been seen in some […]