How will restaurant guests be spending their money in 2024?

As inflation continues into next year, consumers will continue to shift their spending habits, adjusting how they use their dollars for dining. According to Canada’s Food Price Report, 80.3 per cent of Canadians are expecting food prices to continue to rise. A recent study conducted by the Agri-Food Analytics Lab at Dalhousie University in partnership […]

Optimizing your gift card strategy

By Mo Chaar The holidays are looking a little different this year: Canadians are feeling the affordability crunch, and a recent holiday gift card survey revealed that inflation is affecting nearly three-quarters (74 per cent) of consumer holiday spending. With the holiday season nearly in full swing and with one-third of restaurants in Canada operating […]

Hygiene workflow systems can help improve your guest experience

By Marissa Tekirian We all know that foodservice is a fast-paced world with daily pressures that can make it hard to focus time and resources on making business better. Operators know the more seamless the service, the more satisfied the guest – and the more successful the business. With expectations for hygiene, sustainability, and guest experience higher […]

Restaurants are seeing an uptick in early dining traffic

Consumer habits come and go, and as work schedules remain flexible and consumers are cost-conscious, early dining seems to be a trend that’s picking up speed. Although many QSRs are finding success with late-night dining, adding this daypart to their offerings, there has also been significant recent growth in earlier visits. With reservations for five […]

A look at today’s restaurant landscape

Although there have been many challenges over the last few years, restaurants continue to recover from labour shortages, inflation, and supply chain interruption. With 51 per cent of restaurants operating at a loss, continued rising costs are challenging operators and consumers alike, as businesses and customers try and find balance between today’s revenue and spending. […]

Trend Watch: Juniper, pineapple weed, chayote

By Katie Belflower We’re well into fall now, and Canadian operators are looking to add trending items to their seasonal offerings. RestoBiz and Technomic’s latest edition of Trend Watch focuses on juniper, pineapple weed, chayote and some of the restaurants that are featuring them on their menus. Juniper Juniper is a shrub bearing edible berries […]

Snack sales are on the rise as consumer spending shifts

Consumer habits are shifting and while meals are still important, of course, many customers have prioritized snacking as part of their daily lives. 29 per cent of people say that the last snacks they consumed were a meal replacement, with 74 per cent of people replacing at least one meal with a snack on a […]

How restaurants can navigate fee fatigue

By Brittain Brown “Fee fatigue” refers to the endless surcharges associated with purchasing services – a thorn in the side of restaurant operators. To stay competitive, restaurants have had to continually upgrade their technology to meet industry demands, but more systems mean more hidden expenses. This exhaustion can be attributed to a variety of sources […]

The future of restaurant loyalty

Loyalty has always been important in the foodservice industry, but it has really taken a front seat in the last few years as restaurants continue to recover and competition remains fierce. Customers are getting savvy about what they are looking for from restaurants, what loyalty programs should look like, and they are voicing their concerns […]