Gen Zs, millennials driving growth of plant-based foods

The popularity of plant-based foods has been growing in recent years, and Gen Z and millennial consumers are likely to continue pushing that growth. That’s according to a recent report from The NPD Group, which found that the consumer demand for these beverages and foods for in-home meal prep has continued throughout the pandemic. Both […]

Transparency, affordability & sustainability top food priorities for Canadians

Canadians are keen to see improvements to the country’s food infrastructure, and their key focuses are on transparency, affordability, and sustainability. That’s according to new research from the Canadian Centre for Food Integrity’s (CCFI’s) 2021 Public Trust Research Report, which shows that the proportion of Canadians who felt Canada’s food system is headed in the right direction has […]

Technomic report shows Canadian burger cravings

The burger has long been a much-craved-for food item in Canada and beyond, and that doesn’t appear to have been changed by the pandemic. Technomic’s new Global Menu Category Report illustrates what consumers in Canada and beyond are looking for in their burger options late in 2021. Prominent among the report’s conclusions is that Canadians […]

Restaurants can capitalize on soaring consumer confidence

By Asad Amin I am a devout foodie. My weekend plans, at times, revolved around which new restaurants had opened in the city or which old haunt I had been craving for a while. Over the past year-and-a-half, that shifted to takeout, delivery, and very few dine-in occasions. As soon as my family and I […]

How Canadian foodservice has been forever changed

By now, it seems undeniably apparent that the COVID-19 pandemic has changed Canadian foodservice forever. According to Restaurants Canada’s Foodservice Facts 2021 report, that view is shared by 76 per cent of operators across the country. On the positive side, foodservice sales are rebounding. In July 2021, there was only a five per cent difference […]

Understanding loyalty programs in the pandemic age

Several key lifelines emerged for restaurants and other foodservice operations during the worst of the pandemic, from online ordering to curbside pickup and delivery and contactless payments. Another prominent trend was recognition of the importance of loyalty programs. Loyalty programs not only create a lasting connection between patrons and a restaurant and/or brand, but they […]

Tea and coffee trends: What today’s consumers want

Aside from water, coffee and tea are the most-consumed beverages in Canada. With the market constantly changing and today’s consumers looking for certain things when selecting a beverage, a new report has assessed ongoing tea and coffee trends across the country. A collaboration between Technomic, Restaurants Canada, the Coffee & Tea Association of Canada, and […]

OpenTable aims to help halt Canadian reservation no-shows

Canadians are eagerly returning to their favourite spots, with COVID-19 restrictions lifted to some extent everywhere across Canada and restaurants open again across the country. However, OpenTable data suggests that reservation no-shows are persisting as a problem for the industry. The provider of online restaurant reservations found that over 75 per cent of its restaurant […]

Canadians want indoor dining, technology, and to support local

Canadians are looking forward to returning to restaurants as long as safety measures are in place finds the 2021 Discerning Diner Report from Angus Reid and Restaurants Canada. In particular, 89 per cent of Canadians are looking forward to eating out with friends and family, with 64 per cent going so far as to say […]

Consumers demanding more ordering and loyalty options

Restaurant customers want to use multiple ordering and purchasing options and restaurants must respond if they are to capture more business, finds a new report from Paytronix. The Delivering on Restaurant Rewards: The Value of Multichannel Ordering Options report from Paytronix and PYMNTS also recommends that restaurants should reimagine their loyalty engagement strategies and expand […]