A new white paper from JLL’s Big Red Rooster has suggested that diners still prefer engaging with staff at quick-service restaurants (QSR) to a fully technological experience. Most consumers still prefer working with staff throughout their dining experience, reports the research. Over half (54 per cent) want help navigating the menu, 59 per cent want […]
The Quebec vaccine passport has officially gone into effect from September 1, meaning that all on-site dining patrons at restaurants must now require proof they have received double vaccination. To enter restaurants or bars for indoor or outdoor dining, as well as many other non-essential businesses and services, Quebecers aged 13 and up must show […]
As the long, long story of COVID-19’s effect on foodservice continues, the delta variant is wreaking havoc on restaurant business amid varying consumer confidence and mixed opinions on COVID-19 restrictions. Six out of 10 U.S. adults said they have changed their restaurant habits, according to a survey conducted by the National Restaurant Association Research Group. […]
It’s no secret that there is a restaurant labour shortage going on in the industry right now. Long recognized as a high-intensity, low-margin sector, the effects of the COVID-19 pandemic have pushed many restaurant workers out of the industry, and many seem to have no plans to return. RELATED: The hiring dilemma: Luring restaurant workers […]
Amid statistics suggesting that the way in which consumers eat breakfast is evolving, major brands are launching high-octane breakfast marketing campaigns. They include Kellogg Canada, which is kicking off a decade-long marketing campaign as part of a strategy to get more consumers eating at the start of the day again. The “We’re For Breakfast” initiative […]
Impressions about cleanliness in restaurants start from the ground up, and carpet cleanliness is a key factor in creating confidence in consumers. In the wake of the pandemic, assuring visitors of a facility’s commitment to cleanliness is paramount. New research from Whittaker conducted online by The Harris Poll from Aug. 5-9, 2021, among 2,056 U.S. […]
Canadian consumers are ready to keep supporting restaurants, but managing your margins and elevating guest experience are musts. By Tom Nightingale Canadian foodservice and hospitality is finally getting on the road to healing the deep wounds of COVID-19. On July 16, indoor dining reopens in Ontario for the first time since Easter weekend, a landmark […]
From field to table, the sustainability of the modern food industry is a topic of growing concern across the world. Though things were already moving in that direction, the COVID-19 pandemic has meant that Canadian consumers are increasingly demanding that food companies take action to reduce the impact of the sector on climate change and […]
Canadians largely recognize that tipping is becoming increasingly important for the foodservice and hospitality industry amid the devastating impacts of COVID-19. However, there are some signs that attitudes may be changing. Foodservice and hospitality has always relied on tipping to a significant extent. The pandemic, though, is causing something of a reevaluation of how the […]
With lockdowns and other COVID-19 restrictions beginning to lift across Canada and vaccine rates continuing to climb, more and more patrons are ready to return to indoor dining. According to data from The NPD Group, nearly half (46 per cent) of Canadians plan to physically eat at a restaurant, bar, or coffee shop in light […]
