Preparing for the future of AI in restaurants

By Mo Chaar Restaurants across the country are facing a triple-threat of challenges: inflationary costs, labour shortages, and pandemic debt – and many are struggling to stay afloat. According to Restaurants Canada, only half of restaurants are profitable, with one-quarter of its members worried they won’t survive another year. While a portion of the hospitality […]

Canadian diners are ordering more items off the menu

According to Technomic’s latest report, the last quarter of 2022 showed diners are ordering more off the menu, even as menu prices saw an increase of about six percent across the board. Only the kids’ menu category saw a decline in menu counts, finishing off the year with numbers down 2.2 percent overall. According to […]

OpenTable aims to help halt Canadian reservation no-shows

Canadians are eagerly returning to their favourite spots, with COVID-19 restrictions lifted to some extent everywhere across Canada and restaurants open again across the country. However, OpenTable data suggests that reservation no-shows are persisting as a problem for the industry. The provider of online restaurant reservations found that over 75 per cent of its restaurant […]

Canadians want indoor dining, technology, and to support local

Canadians are looking forward to returning to restaurants as long as safety measures are in place finds the 2021 Discerning Diner Report from Angus Reid and Restaurants Canada. In particular, 89 per cent of Canadians are looking forward to eating out with friends and family, with 64 per cent going so far as to say […]

Assessing which pandemic food trends will stick

Many new pandemic food trends have been formed during COVID-19. But how of them will be sticking around? Data and tech company Numerator has tried to assess just that in a new COVID Buyer Habit Index aimed at understanding the “stickiness” of new consumer buying behaviours. The analysis examines pandemic food trends in major categories including alcohol, […]

The Newest Consumer(s): There’s more than just one kind of cannabis user

By Gregory Furgala Canada has a new demographic — officially, at least. With legal cannabis widely available, consumers who partake now constitute a new set of data points, providing business owners, restaurant operators included, new insights into understanding and catering to them. Market research firm Technomic is amongst those exploring the category. For the first […]