By Evan Drake A restaurant’s commitment to accessibility shouldn’t end at the dining table but should extend to every nook and corner, and the restrooms are no exception. RELATED: Creating an inclusive dining experience is a must for restaurants Guidelines: more than just a tick box There are many guidelines available to restaurants, from the […]
By Brandon Thorsell As restaurants maintain safety standards and practices by checking temperatures, cleaning up spills, and sanitizing stations, there may be weak spots in your building that allow pests to enter and nest as they look for accessible food sources. Without a grasp on how and why these animals enter your commercial kitchen, you […]
With the continued inflation and restaurant costs, does your loyalty program still offer value to your customers and make sense for your business? As your customers’ and your restaurant’s needs change and evolve, so, too, should your loyalty program. And while those changes are not always well received initially, it’s important for restaurants to maintain […]
From the menu to the experience, guests have an expectation when they visit your restaurant. Are you delivering on that expectation? Do you know what your guests want from your restaurant? Datassential’s mid-year trend report gives us a look at what diners value most when they go out to eat these days, as we proceed […]
The secret to long-term, loyal restaurant customers is connection. Developing a relationship with your guests will leave them wanting to visit you again and again, telling their friends, and helping you build your profits. Not only can customer retention provide steady, reliable revenues, but it also means that your customers will stick by you in […]
Menu trends come and go, but nostalgia is something that diners have consistently looked for from their favourite restaurant menus. Studies show that 71 per cent of guests are looking to enjoy dishes from their youth, so incorporating some of the classics on your menu can set you apart from your competition and attract interest […]
Social media and food go hand in hand as foodies search for recipes, post pics of their dishes, and connect with like-minded diners globally. Does your marketing plan include a social media strategy? If not, it’s time to get social! These platforms can help you reach an untapped audience, announce news, engage with your customers, […]
Repeat business is a restaurant’s bread and butter, and this means loyalty and retention is top of mind for many operators. According to studies, it costs a business 25 times more to acquire a new customer than it does to keep one, so it’s in your best interest to make customer loyalty your top priority. […]
We’ve seen the rise of ghost kitchens over the last few years, but do they have the appeal they once had, and will we see even more of this pandemic trend pop up in the future? Initially, some commercial realtors predicted that by 2025, ghost kitchens would make up as much as 20 per cent […]
We’ve seen in recent years that subscriptions serve as steady sources of income, so why not apply that model to restaurants? Loosely, this concept looks like restaurants offering services, products, or perks to guests in exchange for a monthly subscription fee. Some restaurants are offering a free appetizer at each visit, bottomless drinks, dining credits, […]
