By Lisa Farris For restaurants, the right music can set the perfect mood, enhance the dining experience, and even encourage customers to stay longer and spend more. In fact, 91 per cent of business owners agree that your playlist can make or break the customer experience, and a study involving a global restaurant chain revealed that […]
Broadening your customer base can increase traffic, raise revenues, and build a whole new brand for your business. However, attracting a younger demographic may mean stepping outside your marketing comfort zone to reach a new audience. Evaluate your current marketing initiatives and try to identify gaps in your strategy to get the attention of a […]
As we head towards the eventual arrival of spring, why not give winter a final celebration? About 15 per cent of Canadians suffer from ‘winter blues’ this time of year, so it’s the perfect time to lift those spirits with a unique take on winter dining. From the décor to the menu, get your guests […]
The new year kicks off with QSRs vying for diner dollars, aiming to bring in more traffic, and creating a momentum that lasts throughout 2025. Some QSRs are starting off the year creative LTOs to help attract attention and offer something new to their guests. RELATED: Limited-time offers can help operators attract and retain customers […]
By Izzy Kharasch To what extent do menu prices affect our customers’ decisions on where to go out and enjoy a meal? As the restaurant operator, your goal is to make sure that guests have a great time and feel good about the money they spend. If we do our job correctly, we will have […]
Many QSRs have experimented with value offers in recent months, some targeted at increasing traffic and some designed to up loyalty membership. As competition continues to rise in attracting and retaining consumers, December’s value-centric offers helped end the year on a high note, while others are launching new LTOs to get a jump on the […]
By Sander Meijers Running a high-volume restaurant is no small feat. The number of orders, diverse customer preferences, and the need for impeccable service can create a whirlwind of challenges. Despite the economic pressures induced by recent inflation and reduced customer spending, the question arises, how are some establishments soaring while others falter? The secret […]
By Raymond Pan As 2025 approaches, the global food and beverage industry stands at a daunting crossroads on the quest for greater profitability and sustainable growth. Evolving consumer preferences, dwindling foot traffic, and soaring costs have created a landscape fraught with challenges yet brimming with potential. For FSR and QSR operators, thriving in today’s unpredictable […]
As operators work to draw in customers and stand out from the competition, some QSRs are giving their restaurants a makeover, focusing on improving the guest experience with upgraded technology, streamlined operations, and updated design. Redberry Restaurants Canada will be opening new versions of remodelled Burger King restaurants in Etobicoke, North York, Sudbury, and Mississauga, […]
By Jeremy Godenzi Restaurant design and renovation projects have a particularly complicated set of responsibilities. On the one hand, there are all the practical issues. Construction work needs to be as efficient as possible so that business isn’t unnecessarily delayed, and the final space needs to function properly for both servers and guests. The demand […]
