Using digital menu boards to boost the bottom line

As technology continues to drive change in the foodservice industry, menu boards matter. In fact, studies show that digital menu boards can increase sales by as much as 38 per cent. From a customer’s first impression to providing a positive experience, digital signage can impact how diners see your restaurant and whether they return. Whether […]

Nostalgia continues as a theme on QSR menus

One of the most popular restaurant trends this year was adding an element of nostalgia to food and beverage menus, and with 71 per cent of customers looking for flavours that remind them of their childhood, it makes sense that even more QSRs are getting in on this trend. RELATED: Nostalgia remains a popular menu […]

Navigating the second half of 2024 for restaurant success

By Mo Chaar Canada’s foodservice industry continues to navigate a turbulent landscape. Recent data from Restaurants Canada reveals that in April, 74 restaurants filed for bankruptcy, a sharp increase from the 53 that did so in April 2023. These figures underscore the restaurant sector’s ongoing challenges amid reduced consumer spending and rising operating costs. With […]

Solo dining: a growing trend

As restaurant traffic patterns continue to evolve, operators are seeing a rise in solo dining. Recent studies reveal that 43 per cent of Canadians are dining alone in sit-down restaurants, motivated by self-care (31 per cent), the desire to try out new places (25 per cent), and working lunches (28 per cent). From business travellers […]

What operators need to know about breakfast

Breakfast is a daypart that has certainly seen its ups and downs in recent years, but demand is up these days, with 42 per cent of operators extending their breakfast hours to accommodate increased traffic. 84 per cent of operators believe customers want to be able to order breakfast items outside of normal breakfast hours, […]

Using technology to boost patio sales

With patio season in full swing, it’s important to make the most of the opportunity to see higher revenues before the colder weather arrives. Filling those patio seats can help you get ahead, bring in new customers, and develop relationships that will have guests visiting year-round. Operators leveraging technology can improve the outdoor dining experience, from […]

Maximizing your table turnover rate

Finding a balance between providing a superior guest experience and raising revenues can become a complicated endeavour while managing staff and overseeing operations. Table turnover, which is a measurement of how long each party occupies their table, can be a crucial element in finding success. Find the rate Start the process by calculating the existing […]

Have Canadians reached a tipping point?

By John Shapiro On the subject of tipping, there are passionate arguments to be made on both sides of the fence. Tipping has always been a topic for debate, but it becomes even more volatile when Canadians are dealing with consistent pressures on their wallet. In a continuously evolving industry and society, dealing with interest […]

The demand for pet-friendly patios is on the rise

The foodservice landscape has seen so much change in recent years, and many operators are looking to connect with their customer base to foster loyalty and keep building that bottom line. With pet ownership numbers up since the pandemic, the demand for pet-friendly patios has also seen an increase. Studies show that Yelp searches for […]