Should menus display food’s carbon footprint information?

What should a good menu include? The names and prices of dishes are a given, and other menus often display other details such as a description, dietary information such as calories, and the source of local products. But what about food’s carbon footprint? A team of researchers at Julius Maximilian University of Würzburg in Germany […]

Assessing the public’s trust in Canada’s food supply

Over the past two decades, Canadian consumers have shown an increasing interest in the country’s food supply, including where their food comes from, how it is produced, the environmental impacts of that production, nutritional composition and health benefits, and more. This has only intensified during the pandemic, and a new report from Nourish Food Marketing […]

Some Canadians have lost interest in meal kits

Meal kits were growing in popularity before the pandemic, and sales boomed during the first year of COVID-19 with restaurants shut and diners adjusting to a different life of consumption. But it appears some Canadians have since lost their appetite for the services. A recent survey conducted by the Agri-Food Analytics Lab at Dalhousie University in […]

Diners expect smaller portion sizes as inflation continues

A new survey from back-of-house restaurant management software company MarketMan has found that three-quarters of Americans believe restaurants will cut down on portion sizes as inflation continue. Responding to the survey, 74 per cent of Americans said they think operators will manage increasing food costs by cutting portion sizes while charging customers the same price, […]

Diners willing to pay premium for sustainable takeout

Sustainable food is increasingly a focus of discussion for the food industry and the general public, and it seems it is top of mind for diners when it comes to ordering takeout, too. According to Deliverect data cited by Restaurant Dive, more than four in 10 (43 per cent of) diners would be willing to […]

Inflation overtakes COVID-19 as diners’ main concern

New data from Numerator has shown that consumers’ longstanding concerns over the persistence of the COVID-19 pandemic are being replaced by worries about high levels of inflation and other financial constraints. A webinar hosted by Brian Ettkin, Canadian Lead of Strategy & Solutions Consulting at Numerator, assessed the company’s latest month-over-month data and found that […]

One-third of diners are turned off by seeing robot chefs

The increased use of technology in the restaurant has been well-documented, ranging from automated servers to robot chefs. For example, numerous quick-service restaurants are employing robotics in their kitchens. U.S. burger chain White Castle is introducing Flippy, an aptly-named burger-grilling machine, while Hyundai Robotics is partnering with KFC to develop chicken-cooking robots. Meanwhile, Buffalo Wild Wings […]

Most diners want QR codes as a long-term payment option

Restaurant operators, staff, and patrons have embraced increased technology over the past couple of years, both by preference and necessity. QR codes, which had existed prior to the pandemic but have surged in prominence since 2020, look like they’re here to stay. At first, part of that motivation was an early belief that COVID-19 spread […]

Gas prices are a new thing for restaurants to worry about

New reports have assessed the impacts of soaring gas prices in America on the cost of food and the levels of spending in restaurants. While the data focuses on the U.S. specifically, much of it can be applied to Canada, where the price of fuel has also jumped in recent months due to factors including […]

When it comes to customer loyalty, mobile apps are the key to the lock

A new authoritative report has found that nearly half of diners engage with a customer loyalty program in at least one way in at least one type of restaurant, and adds that mobile apps appear to be the key to maximizing this interest. PYMNTS and Paytronix’s Digital Divide Report: Minding The Loyalty Gap has spotlighted […]