Handling the continuing restaurant labour shortage

It’s no secret that there is a restaurant labour shortage going on in the industry right now. Long recognized as a high-intensity, low-margin sector, the effects of the COVID-19 pandemic have pushed many restaurant workers out of the industry, and many seem to have no plans to return. RELATED: The hiring dilemma: Luring restaurant workers […]

Restaurants fear labour shortage will continue

Canada’s restaurant labour shortage, plaguing the industry in recent months as one of the latest effects of the COVID-19 pandemic, could continue for the foreseeable future. That’s according to Restaurants Canada’s latest Restaurant Outlook Survey, which found that the majority of restaurateurs are still finding serious difficulties in hiring staff. The survey, conducted in early […]

88% of restaurants fear Delta variant surges will hurt their recovery

The long road out of COVID-19 is strewn with potholes and other hazards, not least the Delta variant. The highly contagious variant was first discovered in India in late 2020 and now accounts for the majority of cases in Canada and various other countries.  For example, 95 per cent of all positive tests in British Columbia […]

Preparing yourself for summer reopening & recovery

Canadian consumers are ready to keep supporting restaurants, but managing your margins and elevating guest experience are musts. By Tom Nightingale Canadian foodservice and hospitality is finally getting on the road to healing the deep wounds of COVID-19. On July 16, indoor dining reopens in Ontario for the first time since Easter weekend, a landmark […]

Tipping remains important but are attitudes shifting?

Canadians largely recognize that tipping is becoming increasingly important for the foodservice and hospitality industry amid the devastating impacts of COVID-19. However, there are some signs that attitudes may be changing. Foodservice and hospitality has always relied on tipping to a significant extent. The pandemic, though, is causing something of a reevaluation of how the […]

Nearly half of Canadians plan to imminently return to indoor dining

With lockdowns and other COVID-19 restrictions beginning to lift across Canada and vaccine rates continuing to climb, more and more patrons are ready to return to indoor dining. According to data from The NPD Group, nearly half (46 per cent) of Canadians plan to physically eat at a restaurant, bar, or coffee shop in light […]

Vast majority of diners plan to maintain digital ordering habits

Ninety-two percent of restaurant customers who are fully vaccinated plan to continue digital ordering at least as often as they do now, according to new research from Paytronix and PYMNTS. Conversely, just eight per cent plan to return to dine-in as they did prior to the pandemic. Thirty-two percent of independent, full-service restaurant customers who are […]

Canadians struggling with eating habits during COVID-19

A new survey from the Agri-Food Analytics Lab at Dalhousie University has found that 74 per cent of Canadians say the COVID-19 has impacted their pandemic impacted their eating habits. More than three-quarters of those surveyed (77 per cent) said their stress level was impacted by the pandemic, with younger generations feeling it the most: […]

Assessing pandemic workplace safety within foodservice

The COVID-19 pandemic has brought a variety of new workplace safety challenges in foodservice, and they just keep coming with the spread of new, more transmissible variants of the virus. The Ministry of Labour, Training and Skills Development (MLTSD) has reached out to the Ontario Restaurant, Hotel, and Motel Association (ORHMA) to ask for help […]

More Canadians looking to buy Canadian food

More Canadians are now looking to seek out Canadian-produced food, according to a recent survey from Farm Credit Canada. The survey, which was conducted between January 8-12, 2021, found that six out of 10 Canadians are more likely to purchase Canadian-made or -grown food. “We had surveyed 2000 Canadians across the country, reflective of how […]