Software can help restaurants with data aggregation and segregation

By Madan Kanala Managing multiple concepts within a restaurant group can be exciting and challenging in this dynamic industry. Each concept generates a wealth of data with its unique menu, customer base, and operational style. Leveraging this data is crucial for maintaining high standards, optimizing operations, and driving growth. This is where software applications, able […]

Hosting a successful restaurant launch

Opening your own restaurant is an exciting and scary venture as you launch your dream and your business. While the hospitality industry continues to recover from pandemic losses, it’s important to stay focused on making your restaurant a success. With restaurant closures up 44 per cent last year, the restaurant business is a complicated space, […]

Managing your restaurant staff through a fall transition

The end of summer draws near, and with that comes a transition time for restaurants and their staff. Many students return to school and traffic often slows as consumers adjust to new habits and schedules. According to the National Restaurants Association, operators added 525,000 seasonal employees to their teams this year, and it can be […]

What’s trending for restaurants this season?

As consumer habits continue to shift, there are some notable statistics from this year that reflect top dining trends. Many operators continue to work towards recovering from the pandemic, and taking a look at these trends can help shape a successful restaurant strategy for 2025. What’s trending as we head towards the end of the year? […]

Leveraging the latest advances in restaurant technology

By Madan Kanala Efficiency is vital to success in the fast-paced and highly competitive restaurant industry. Maintaining high standards across various locations can be daunting for multi-unit restaurant managers. However, the latest advances in restaurant technology – particularly the Internet of Things (IoT), AI, and robotics – are revolutionizing how these managers can achieve operational […]

Using digital menu boards to boost the bottom line

As technology continues to drive change in the foodservice industry, menu boards matter. In fact, studies show that digital menu boards can increase sales by as much as 38 per cent. From a customer’s first impression to providing a positive experience, digital signage can impact how diners see your restaurant and whether they return. Whether […]

Navigating the second half of 2024 for restaurant success

By Mo Chaar Canada’s foodservice industry continues to navigate a turbulent landscape. Recent data from Restaurants Canada reveals that in April, 74 restaurants filed for bankruptcy, a sharp increase from the 53 that did so in April 2023. These figures underscore the restaurant sector’s ongoing challenges amid reduced consumer spending and rising operating costs. With […]

Advanced technology and QSR drive-thrus

When the pandemic ended, many restaurateurs planned to reduce dining space, invest in AI and other technology, and commit to improving the drive-thru experience. A recent QSR report showed that drive-thrus are impressive revenue generators, and the locations they studied offered an 88 per cent upsell rate to guests. Along with raising revenues, technology-enabled drive-thrus […]

Using technology to lower employee turnover in hospitality

By Adoniram Sides It’s no secret that the restaurant industry has some of the highest employee turnover statistics across all industries in Canada. While that’s been the norm for quite some time, the industry continues to suffer from elevated levels of turnover in a post-pandemic world. Restaurants are already struggling with maintaining narrow profit margins […]

Off-premise dining trends

As takeout and delivery remain popular options for diners, top trends are emerging that operators can capitalize on as they try to boost sales and engage off-premise customers. From technology to sustainability, timing, and delivery, off-premise dining can be a successful revenue generator for restaurants that get it right. Technology AI has emerged as an […]