By Mila Holosha Restaurant events can be more than private celebrations; they can be designed to attract new guests with concerts, masterclasses, themed meetups, and interest-based clubs. These kinds of events are often unplanned, happening spontaneously because someone knows someone who needs a venue. In these cases, restaurant owners recognize the potential to bring in […]
Opening your own restaurant is an exciting and scary venture as you launch your dream and your business. While the hospitality industry continues to recover from pandemic losses, it’s important to stay focused on making your restaurant a success. With restaurant closures up 44 per cent last year, the restaurant business is a complicated space, […]
By Mila Holosha To build relationships, boost your business, and retain a loyal customer base, you need to create a restaurant community. Rather than simply being a place to stop for a meal, operators need to focus on creating more than just delicious food – and that means taking a broader look at your operations […]
Suggestive selling is something restaurants have been practicing for years, but in today’s economy, it may be an even more valuable asset. Research shows that restaurants that master suggestive selling can up their sale averages by 30 per cent, while also boosting customer loyalty. 73 per cent of diners say that their experience relates to […]
QR codes became a top trend for contactless ordering during pandemic days, but are they still serving a purpose? The answer rests in how they’re being used by restaurants. As a one-dimensional, pdf version of your menu, the QR code likely isn’t doing you any favours. Many diners find them awkward, having to stretch and […]
By Mark Plumlee Now that Valentine’s Day has passed, it’s time to celebrate anniversaries and date nights for the rest of the year. Many couples struggle to find time to plan a special evening, but your restaurant can help with easy and romantic options, while also promoting and building your business. With tougher competition than […]
What factors go into planning your plating? Do you consider what customers might find appealing or what your presentation says about your restaurant? Studies show that 18 per cent of diners think that when food looks better, it tastes better. Making your plating a priority means taking several factors into consideration. The plates Consider […]
Building loyalty is an effective way to build your business, so it’s time to prioritize enrolment for your loyalty program. While the exact ratio of loyalty to cheque size is difficult to determine, it’s clear that loyalty members have continued to visit and spend, despite the continued rising inflation. With the average consumer belonging to […]
In today’s economy, loyalty is more important than ever. As prices continue to rise and people watch their discretionary spending, you want your restaurant to be their destination of choice. As a restaurateur, knowing your customer is a fundamental factor for success. The better you get to know them, the easier it will be to […]
Holiday gatherings are in full swing, and there are often designated drivers and non-drinkers in the crowd, so mocktails are a way to offer something for everyone. Rather than relying on soda, offering those guests a delicious alternative will up their experience – along with your cheque totals. If this is a beverage category you’ve […]
