Restaurant service training techniques

By Doug Radkey Throughout the restaurant industry, the phrase ‘it’s not my job’ can simply not exist. It is every employees job to provide memorable customer service; from management to the back-of-house employees, and of course through to the front-of-house team. All employees must work as one cohesive unit to ensure an unforgettable guest experience. […]

Table for one: OpenTable reveals solo dining reservations in Canada grow by 85 per cent

OpenTable also unveils the Top 25 Restaurants for Solo Dining in Canada Press release An analysis by OpenTable reveals that reservations for parties of one have grown nationally by 85 per cent since 2015. OpenTable findings indicate the stigma surrounding dining solo may be starting to lift and that consumers are eager to savour special culinary experiences alone. […]

Three easy marketing tactics to establish your restaurant online

By Mark Goren There’s no doubt that running a restaurant has its challenges. Whether you’re opening your doors soon or running an established business, you should seriously consider how a few simple online marketing tactics can help you drive traffic, phone calls and menu views. Follow these simple yet critical steps to build a solid […]

OpenTable celebrates patio season with the 100 best outdoor dining restaurants in Canada

Ontario, British Columbia and Alberta top this summer’s outdoor dining destinations in this second-annual list Press release Grab your sunglasses and appetites! With patio season in full swing, OpenTable has announced the 100 best outdoor dining restaurants in Canada for 2017. These awards reflect the combined opinions of more than 515,000 restaurant reviews submitted by verified OpenTable diners for more than 2,000 restaurants […]

The dos and don’ts of online menu management

By Sean Beckingham For years, the relationships between restaurateurs, menu selections and hungry patrons remained mostly unchanged, various exceptions always included. Enter social media, an online voice of fandom, frustration and customer-on-keyboard justice; food photos, on-site selfies and reviews, both positive and scathing. Before the golden age of the Internet, consumers had to go in-house […]

Glance Pay helps restaurants drive good reviews to Yelp and TripAdvisor

Press release Glance Technologies Inc. is pleased to announce new in-app features within the Glance Pay app, its ground-breaking mobile payment platform, with a fully redesigned Restaurant Discovery feature and restaurant review rating system. “After collaborating with over 130 restaurants over the past four months we’ve determined that one of the biggest challenges in restaurant […]

OpenTable announces 100 Best Restaurants in Canada based on diner reviews

Press release Just in time to ring in a new year of dining, OpenTable, the world’s leading provider of online restaurant reservations, has announced the 100 Best Restaurants in Canada for 2016. These awards reflect the combined opinions of more than 480,000 restaurant reviews submitted by verified OpenTable diners for more than 1,900 restaurants in Canada. From indulgent sushi spots to tantalizing […]