The need for greater flexibility in foodservice equipment

By Doug George The foodservice industry continues to evolve, with constantly changing regulations and new technologies and innovations emerging all the time. As all sectors of foodservice rely on speed and efficiency when it comes to smooth operations, managers and operators are seeking equipment in 2023 that offers operational flexibility and can be convertible by […]

The future of supply chain management

The effects of the pandemic are still plaguing the industry, but what’s in store for the future of supply chain management? With restaurants continuing to struggle with delays, many have taken the opportunity to assess their operations, improve inventory management, predict needs with increased accuracy, and add technology for better efficiency. With the surge in […]

Maximize your margins with suggestive selling

Suggestive selling is something restaurants have been practicing for years, but in today’s economy, it may be an even more valuable asset. Research shows that restaurants that master suggestive selling can up their sale averages by 30 per cent, while also boosting customer loyalty. 73 per cent of diners say that their experience relates to […]

Sustainability practices that restaurants can learn from hotels

By Peter Dougherty Adopting sustainability practices is important for restaurants to stay relevant, and there’s a lot to be learned from hotels. Getting away to a hotel is the ultimate luxury for most people: with the big, comfy bed and crisp white sheets, and leaving towels behind to be “magically” replaced with fresh, clean versions. […]

Consumers raise hygiene standards for restaurants

These days, consumers are looking for higher levels of hygiene from the businesses they frequent, including the restaurants they visit. In the past, a quick swipe of the table with a damp cloth did the trick for many, but consumers now want to feel like they are entering a safe and sanitized environment when they […]

Increasing restaurant revenues and profitability

By Travis Traini Restaurant revenues are still in the news as businesses continue to try and recover. After the difficulty of operating through the pandemic, restaurateurs are facing new operating challenges including staff retention and labour shortages (especially skilled labour), significant inflation in food costs, economic effects on customer spending, rising interest rates, and increases […]

Technology helps address staffing shortages and inflation

As we continue to navigate staffing shortages and inflation, the hospitality industry is adopting technology tools to help deliver exceptional guest experiences. According to Lightspeed’s 2022 Global State of the Hospitality Industry Report, businesses are getting creative with tech solutions to stay afloat and get ahead.   Staffing shortages With 50 per cent of businesses […]

Trendi: chasing a greener future

BC company, Trendi, is using robotics and innovation to help drive a global food rescue movement By Jessica Brill Can you imagine a world where food is not wasted, where it’s sustainably produced and accessible to everyone? Craig McIntosh and Carissa Campeotto sure can. They’re walking the walk, tapping into their over 45 years of […]

Automated scheduling is a must for your busy season

By Kris Edwards Restaurants and bars across Canada are prepping for a busy season in the face of many challenges, from labour shortages to the rising cost of ingredients like lettuce. In June 2022, there were 171,715 job vacancies in the foodservice industry, triple the amount of pre-pandemic levels. As a result, restaurant operators are […]

Restaurants looking to lower food waste can turn to tech

Food waste is not a new challenge in the foodservice industry, but with the continued inflation, restaurants may be even more motivated to lower waste and cut costs. Why is there so much waste? Food scraps and surplus inventory are certainly contributors, but there are two other major culprits to blame: kitchen mistakes and disposing […]