Handling the continuing restaurant labour shortage

It’s no secret that there is a restaurant labour shortage going on in the industry right now. Long recognized as a high-intensity, low-margin sector, the effects of the COVID-19 pandemic have pushed many restaurant workers out of the industry, and many seem to have no plans to return. RELATED: The hiring dilemma: Luring restaurant workers […]

Restaurants fear labour shortage will continue

Canada’s restaurant labour shortage, plaguing the industry in recent months as one of the latest effects of the COVID-19 pandemic, could continue for the foreseeable future. That’s according to Restaurants Canada’s latest Restaurant Outlook Survey, which found that the majority of restaurateurs are still finding serious difficulties in hiring staff. The survey, conducted in early […]

Staff management doesn’t have to be complicated

In 2021, running employee operations is so much more than just shift scheduling, but solutions like BarSight Restaurant Systems are here to help. Running a restaurant or other foodservice establishment is very different from a typical 9-5 operation. Even before COVID-19, the scope of responsibilities that operators have to juggle on the staffing side alone […]

The hiring dilemma: Luring restaurant workers amid pandemic damage

Foodservice is facing a staffing crisis as many laid off workers show understandable reluctance to return. So what can operators do? By Tom Nightingale It’s been well-documented that the effects of the COVID-19 pandemic on tight-margin industries like foodservice and hospitality were particularly devastating as closures and numerous restrictions have affected the last 16 months. […]

Canadian restaurant job listings spiking as recovery begins

Canadian restaurant job hirings are spiking as provinces continue to relax COVID-19 restrictions, in what experts say is a good sign on the road to foodservice and hospitality’s recovery. Job listings in food preparation and foodservice have surged in recent weeks to reach 37 per cent above pre-pandemic levels as of June 18, according to […]

Employee Engagement: Why does your staff quit?

From the summer 2018 of Canadian Restaurant & Foodservice News By Seth Mohan Employee retention is a major cause of concern for most restaurant owners. Restaurants are primarily in the people business, and must be able to hire and retain quality people. In a world where everything is going digital and we are losing the […]

Developing staff engagement for a positive guest experience

By Doug Radkey Engaged and motivated employees are at the heart of positive restaurant experiences. Working at a restaurant or any hospitality-related business needs to be more than just another paycheck. Restaurant operators need to remember that money is not a motivator – it is a satisfier. When employees are satisfied and engaged, everyone wins. […]

Restaurant service training techniques

By Doug Radkey Throughout the restaurant industry, the phrase ‘it’s not my job’ can simply not exist. It is every employees job to provide memorable customer service; from management to the back-of-house employees, and of course through to the front-of-house team. All employees must work as one cohesive unit to ensure an unforgettable guest experience. […]