By Charli Tanner AI has already started to change the way we live our lives, from creating recipes to writing restaurant reviews. While technology comes with its pros and cons, it looks like AI is here to stay. This article will take a look at the ways in which AI can influence your customers’ decisions […]
The secret to long-term, loyal restaurant customers is connection. Developing a relationship with your guests will leave them wanting to visit you again and again, telling their friends, and helping you build your profits. Not only can customer retention provide steady, reliable revenues, but it also means that your customers will stick by you in […]
By Sander Meijers From contactless payments to food delivery platforms, the pandemic was the catalyst for many restaurants embracing today’s technology. However, restaurants have the opportunity to further enhance the customer experience and build brand loyalty through payment technology. The days of ordering food delivery from your local restaurant over the phone, running to an […]
By Jessica Brill How is today’s technology helping to shape and improve the foodservice industry? As inflation and labour shortages continue to challenge businesses, innovation can play an important role in helping to alleviate some of the stresses that come with managing those persistent challenges. We consulted five industry experts from various leading foodservice sectors, […]
By Jessica Brill Food waste has always presented a challenge to the foodservice industry, but as inflation continues to reach record highs, restaurants may even be more motivated to lower waste and cut costs. From tightening up inventory to better managing off-premise orders, there’s an opportunity for the foodservice industry to waste less, lower its […]
By Mo Chaar Restaurants across the country are facing a triple-threat of challenges: inflationary costs, labour shortages, and pandemic debt – and many are struggling to stay afloat. According to Restaurants Canada, only half of restaurants are profitable, with one-quarter of its members worried they won’t survive another year. While a portion of the hospitality […]
By Jessica Brill Patio season is here again and as the weather continues to heat up and outdoor seating is in high demand, making that space available and welcoming to all restaurant guests is an important part of your operations. Whether your patio is stored away for the winter or it’s a four-season operation, consider […]
Now that patio season is in full swing, it’s time to focus on how it can raise your revenues. 77 per cent of diners say they prefer to dine outside when given the chance, so making it a space that enhances your restaurant experience will get those tables filling up. As you add seating and […]
If you’re doing spring or summer cleaning to improve your restaurant operations, you may want to take a look at automated temperature monitoring and whether it’s a tool that could boost your efficiency. With only five per cent of restaurants currently using an automated temperature system, this might be an opportunity to pull away from […]
By Mo Chaar The challenges for Canadian restaurateurs from the last few years continue as we face a possible recession. Inflation has increased costs across the board, placing financial pressure on restaurant guests and operators alike. As a result, restaurateurs face heightened pressures of meeting customer expectations, finding labour, implementing cost-effective ways to meet changing […]
